Return
We offer a 7-day return policy. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. The gift box must also be included and undamaged. The customer is responsible for all costs incurred during the return process.
Exceptions/Non-returnable items
Certain items, such as earrings and custom products, cannot be returned. Contact us if you have questions about specific items. Sale items are non-returnable.
We understand that sometimes things may not go as expected. Please reach out to us via email at luckylapkijewelry@gmail.com. While we do not accept returns or exchanges based on personal preferences or fit, we are committed to ensuring your satisfaction because it is our top priority.
We offer a 7-day return policy. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging. The gift box must also be included and undamaged. The customer is responsible for all costs incurred during the return process.
Exceptions/Non-returnable items
Certain items, such as earrings and custom products, cannot be returned. Contact us if you have questions about specific items. Sale items are non-returnable.
We understand that sometimes things may not go as expected. Please reach out to us via email at luckylapkijewelry@gmail.com. While we do not accept returns or exchanges based on personal preferences or fit, we are committed to ensuring your satisfaction because it is our top priority.